Responsible Gaming at hibajjee
At hibajjee, we believe gambling should always be fun, controlled, and within your means. Our Responsible Gaming programme gives every player in Bangladesh access to practical tools, honest information, and direct support — so that betting stays a form of entertainment, never a source of harm.
Player Safety First
hibajjee places player wellbeing at the heart of everything we do. Our Responsible Gaming framework is built to detect, prevent, and respond to signs of problem gambling before they escalate.
Personalised Limits
Set daily, weekly, and monthly deposit limits directly from your account settings. Once a limit is applied, it takes effect immediately and cannot be increased for a mandatory cooling-off period.
Session Time Controls
Use our session timer feature to receive alerts when you have been playing for a set duration. Regular breaks are encouraged — hibajjee makes it easy to step away and return refreshed.
Self-Exclusion Option
If you feel you need a break from gambling, our self-exclusion programme allows you to block access to your hibajjee account for periods ranging from 30 days up to a permanent exclusion.
Reality Check Reminders
hibajjee can display real-time reminders showing how long you have been playing and your net session results, helping you make informed decisions about continuing or stopping.
24/7 Support Access
Our support team is available around the clock, every day of the year. If gambling is affecting your wellbeing or that of someone you know, contact us immediately at support@hibajjee — we are here to help.
Section 1
Our Commitment to Safe Play
hibajjee is dedicated to providing a gaming environment that is safe, transparent, and enjoyable for all players across Bangladesh.
A Platform Built Around Player Wellbeing
At hibajjee, responsible gaming is not a legal footnote — it is a core operating principle. We understand that for the vast majority of our players in Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh, online betting on cricket, BPL matches, T20 tournaments, slots, live casino, and fishing games is an enjoyable leisure activity. We are committed to keeping it that way.
We invest continuously in detection systems, player education, and support pathways to ensure that hibajjee remains a responsible, trusted platform. Every feature we build and every policy we enforce is designed with one question in mind: does this protect our players?
Our Core Responsible Gaming Principles
- Gambling is entertainment, not income. hibajjee encourages players to treat betting as a form of recreation, never as a means of generating income or solving financial problems.
- Only bet what you can afford to lose. Never deposit funds you cannot afford to lose. Set a budget before you play and stick to it.
- Stay in control of your time. Use our session timers and reality check features to manage the time you spend on hibajjee.
- Gambling under the influence impairs judgement. Avoid placing bets when you are emotionally distressed, intoxicated, or in a state of financial anxiety.
- Under-18s must not gamble. hibajjee strictly enforces the 18+ age requirement across all products and services.
Fair Play Certified
All games on hibajjee use certified Random Number Generator (RNG) technology, ensuring fair and unpredictable outcomes on every play.
SSL Secured
All data transmitted on hibajjee is protected by industry-standard SSL/TLS encryption. Your personal and financial data is always safe.
Behaviour Monitoring
Our automated systems continuously monitor player behaviour for signs of problem gambling and flag accounts for proactive responsible gaming intervention.
hibajjee's Responsible Gaming programme applies to all products on the platform — cricket betting, BPL and T20 wagering, live casino, slots from Pragmatic Play, Ezugi live dealer tables, Kalaka Bingo, Mega Fishing, and all other games. No product is exempt from our player protection standards.
Section 2
Age Restriction & Verification
hibajjee operates a strict 18+ policy. No person under the age of 18 may register, deposit, or play on our platform under any circumstances.
Minimum age to play on hibajjee. This is an absolute requirement — no exceptions.
Identity and Age Verification (KYC)
All players registering on hibajjee are required to complete identity verification before making their first withdrawal and, in some cases, before their first deposit. Verification requires submission of a valid government-issued identity document such as a National Identity Card (NID), passport, or birth certificate.
Where hibajjee has reasonable grounds to suspect that a player may be under 18, the account will be suspended immediately pending verification. Any winnings accumulated during the period of suspended verification may be withheld pending the outcome of the age verification process.
- Players must be 18 years or older at the time of registration
- NID or passport required for full account verification
- Accounts suspected of underage use are suspended immediately
- Parents and guardians: use parental control software to block access
Report Underage Gambling: If you believe a person under 18 is using hibajjee, report it immediately to support@hibajjee. We investigate all such reports as an urgent priority and will take immediate action to close the account and refund any deposits made by a minor.
Section 3
Responsible Gaming Tools
hibajjee provides a comprehensive suite of player-controlled tools to help you manage your gambling activity at all times.
Deposit Limits
Set a maximum daily, weekly, or monthly deposit cap in ৳ BDT. Limits take effect immediately when reduced. Any increase requires a mandatory 24-hour cooling-off period.
Loss Limits
Set a cap on the maximum amount you are willing to lose over a defined period. When your loss limit is reached, hibajjee will prevent further betting until the period resets.
Session Time Limits
Define the maximum duration of a single gaming session. When your time limit expires, you will receive a notification and your session will end automatically.
Cool-Off Period
Take a short break from gambling by activating a cool-off period of 24 hours, 7 days, or 30 days. During a cool-off, you cannot log in or place bets on hibajjee.
Reality Checks
Enable on-screen pop-up reminders at intervals you choose (every 30, 60, or 90 minutes) showing your session duration and net win/loss for the current session.
Activity Statements
Request a full statement of your gambling activity — deposits, withdrawals, bets placed, and outcomes — for any period. Available from your account settings at any time.
Self-Exclusion
Permanently or temporarily block your access to hibajjee. Self-exclusion is enforced immediately and can be set for 30 days, 90 days, 1 year, or permanently.
Direct Support
Speak directly with our Responsible Gaming support team at any time. Contact support@hibajjee for immediate, confidential assistance — available 24/7, 365 days a year.
All Responsible Gaming tools are accessible from your account settings once logged in to hibajjee. Tools are applied instantly when activated. If you experience any difficulty accessing these tools, contact our support team at support@hibajjee for immediate assistance.
Section 4
Recognising Problem Gambling
Problem gambling can develop gradually. Recognising the early warning signs is the first step toward regaining control. hibajjee encourages all players to be honest with themselves about their gambling behaviour.
What Is Problem Gambling?
Problem gambling — sometimes called gambling disorder — is characterised by an inability to control gambling behaviour despite negative consequences. It affects a small minority of players but can have serious financial, emotional, and social impacts on individuals and their families. In Bangladesh, as elsewhere, gambling problems can be worsened by financial pressure, peer influence, or the accessibility of online platforms.
hibajjee is committed to identifying and supporting players who may be at risk, but players themselves are in the best position to recognise the early warning signs in their own behaviour.
Common warning signs of problem gambling include:
If you recognise three or more of these warning signs in your own behaviour, we strongly encourage you to use hibajjee's self-exclusion or cool-off tools immediately, and to reach out to our support team or a professional counselling service. There is no shame in seeking help — problem gambling is a recognised condition with effective treatments available.
Section 5
Self-Assessment Checklist
Answer the following questions honestly to assess whether your gambling behaviour is within healthy boundaries. These questions are for self-reflection only and are not a clinical diagnostic tool.
1. Have you ever gambled with money needed for rent, food, or essential bills?
A "yes" answer is a significant warning sign — gambling funds should always be discretionary.2. Do you feel the need to increase your bet sizes over time to get the same level of excitement?
Escalating stakes to maintain the thrill is a key indicator of developing tolerance.3. Have you tried to cut back on gambling but found it difficult or impossible?
Difficulty controlling gambling despite wanting to is a core feature of problem gambling.4. Do you gamble to escape from problems, loneliness, stress, or negative emotions?
Using gambling as a coping mechanism is associated with higher risk of dependency.5. Have you hidden your gambling activity or losses from family or close friends?
Secrecy around gambling is often a sign that you already recognise it has become problematic.6. After losing, do you feel a strong urge to return immediately to try to win back your losses?
"Chasing losses" is one of the most damaging and common patterns in problem gambling.7. Has gambling ever caused you to miss work, neglect your family, or fail to meet other obligations?
Gambling interfering with daily responsibilities is a clear signal that it is no longer recreational.8. Have you ever considered or taken a loan to fund your gambling activity?
Financing gambling through debt significantly amplifies the potential for financial and personal harm.If you answered "yes" to two or more of these questions, we strongly recommend activating hibajjee's self-exclusion feature and seeking support. Contact our team at support@hibajjee or refer to the support resources listed in Section 7 of this page. You are not alone, and help is available.
Section 6
Self-Exclusion Programme
hibajjee's self-exclusion programme is one of the most powerful tools available to players who feel they need to take a break from gambling or stop altogether.
How Self-Exclusion Works
When you activate self-exclusion on hibajjee, your account is immediately locked. You will be unable to log in, make deposits, place bets, or access any games or sports betting products on the platform for the duration of the exclusion period you have chosen. Any remaining balance in your account at the time of exclusion can be withdrawn before the exclusion takes full effect.
Self-exclusion is enforced across all hibajjee products, including cricket betting, BPL and T20 markets, live casino, slots, Kalaka Bingo, and Mega Fishing — there are no product-specific loopholes.
Available Exclusion Periods
- 30-Day Exclusion: A short break to reset and reflect. Suitable for players who feel they are losing control temporarily.
- 90-Day Exclusion: A medium-term break for players who need more time to assess their gambling habits.
- 1-Year Exclusion: A longer period of enforced abstinence, recommended for players who recognise a persistent pattern of problem gambling.
- Permanent Exclusion: A lifetime ban from hibajjee. This option is irreversible and is recommended for players who determine that gambling is not appropriate for them. Permanent exclusion cannot be reversed under any circumstances.
How to Activate Self-Exclusion
- Log in to your hibajjee account
- Navigate to Account Settings > Responsible Gaming
- Select "Self-Exclusion" and choose your preferred exclusion period
- Confirm your selection — the exclusion takes effect immediately
- Alternatively, contact our support team at support@hibajjee and request self-exclusion directly — we will action it on your behalf without delay
During a self-exclusion period, hibajjee will not send you any promotional emails, bonus offers, or marketing communications. If you receive any such communication in error during your exclusion period, please notify us immediately at support@hibajjee so we can correct the issue.
Section 7
Support & Resources
If you or someone you know is struggling with problem gambling, a range of support options are available. You are never alone — help is always within reach.
hibajjee Direct Support
Our dedicated Responsible Gaming support team is available 24 hours a day, 7 days a week. Whether you want to activate a tool, discuss your gambling behaviour, or simply talk to someone, our team is ready to assist confidentially and without judgement.
Contact: support@hibajjee — use the subject line "Responsible Gaming Support" for priority routing to our specialist team.
| Support Channel | Availability | Best For |
|---|---|---|
| hibajjee Support Email support@hibajjee |
24/7, all year | Self-exclusion requests, tool activation, account concerns, general responsible gaming queries |
| Account Self-Service Tools Account Settings > Responsible Gaming |
24/7 via your account | Deposit limits, loss limits, session timers, cool-off periods, reality checks, activity statements |
| Professional Counselling Services National helplines and counselling organisations |
Varies by organisation | Clinical support for gambling disorder, family counselling, financial debt counselling |
| Kaan Pete Roi (Bangladesh) Emotional support helpline |
Check current hours | Emotional distress, anxiety, and mental health support for Bangladesh-based players |
hibajjee recommends that players in Bangladesh who are experiencing gambling-related financial difficulty speak to a debt counsellor or financial advisor before the problem escalates. Seeking help early significantly improves outcomes. Our support team can point you toward appropriate resources — just reach out.
Section 8
Player Protection Features
Beyond the tools players can self-activate, hibajjee operates a suite of platform-level protections that are always active, always monitoring, and always on your side.
Automated Behaviour Monitoring
hibajjee uses automated systems to monitor player behaviour patterns in real time. If the system detects patterns associated with problem gambling — such as rapid bet escalation, extended continuous session times, repeated failed deposit attempts, or sudden large loss sequences — the account is flagged for review by our Responsible Gaming team, who may reach out proactively.
Proactive Player Outreach
Where our systems or support team identify a player who may be at risk, hibajjee will make direct, confidential contact via the player's registered email address. This outreach is not punitive — it is a genuine offer of support and information about available tools.
Secure Payment Controls
All deposits to hibajjee via bKash, Nagad, Rocket, and Upay are subject to verification checks. Deposit limits applied by the player are enforced at the payment gateway level, meaning they cannot be bypassed even by contacting support. Player-set limits are always respected — no exception.
Account Security Protections
hibajjee enforces strong password requirements and recommends enabling two-factor authentication (2FA) on all accounts. A secure account prevents unauthorised access by third parties — including family members or individuals who may exploit a vulnerable player's account without their knowledge or consent.
Transparent Game Statistics
Every game on hibajjee — from Pragmatic Play slots and Spribe Aviator to Ezugi live dealer tables — displays its theoretical Return to Player (RTP) percentage. hibajjee believes players have a right to understand the mathematical odds of any game before they play it.
Responsible Marketing Standards
hibajjee does not target marketing at vulnerable individuals or those who have self-excluded. All promotional materials clearly state the 18+ requirement and include responsible gaming messaging. Bonus offers are never designed to encourage harmful gambling behaviour or chase-loss patterns.
hibajjee's player protection features are reviewed and updated regularly to reflect evolving best practices in responsible gambling. We welcome feedback from our players across Bangladesh — if you have a suggestion for improving our Responsible Gaming programme, please write to support@hibajjee with the subject line "Responsible Gaming Feedback".
A Final Word from hibajjee
Gambling has been part of entertainment culture across Bangladesh and the world for generations. At hibajjee, we are proud to offer a platform where players can enjoy cricket betting on the BPL and T20 World Cup, live casino games from Evolution Gaming and Ezugi, slots from Pragmatic Play and NetEnt, Kalaka Bingo, Mega Fishing, and much more — all in a safe, fair, and transparent environment.
We ask every player to remember: gambling is a form of entertainment, and like all entertainment, it is most enjoyable when experienced responsibly. Set your limits before you play. Keep track of your time and spending. Reach out if you ever feel things are getting out of hand. And above all, play for fun — never out of desperation or financial necessity.
If you have any questions about our Responsible Gaming programme, our tools, or our policies, our team is always available at support@hibajjee. We are here for you — every step of the way.
This Responsible Gaming page was last reviewed and updated on 1 January 2026. hibajjee is committed to keeping this information accurate, current, and useful for all players in Bangladesh.
Play Safely at hibajjee
Now that you understand our Responsible Gaming commitment, explore hibajjee with confidence. Enjoy cricket betting on the BPL and T20 World Cup, live casino, slots from Pragmatic Play, Kalaka Bingo, Mega Fishing, and more — all with full access to our player protection tools. Deposits from ৳200 via bKash, Nagad, Rocket, or Upay. 18+ only — please play responsibly.